Refund and cancellation policy
Under what conditions can I return/ replace my Skivia product?
- Wrong product delivered
- Expired product delivered
- Damaged product delivered – Physical damage/ tampered product or packaging
Under what conditions return/ replacement requests will not be accepted for Skivia products?
- Opened/ used/ altered products.
- Original packaging (mono cartons, labels, etc.) missing.
- The return/ replacement request is generated after 21 days from the date of delivery.