Refund and cancellation policy

Under what conditions can I return/ replace my Skivia product?

  • Wrong product delivered
  • Expired product delivered
  • Damaged product delivered – Physical damage/ tampered product or packaging

Under what conditions return/ replacement requests will not be accepted for Skivia products?

  • Opened/ used/ altered products.
  • Original packaging (mono cartons, labels, etc.) missing.
  • The return/ replacement request is generated after 21 days from the date of delivery.